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Although website engagement can be quite tricky, there are several software and chatbox toolkits available to help streamline the process.
Creating an engaging and interactive visitor experience is crucial in forming longstanding connections with customers. It may sound difficult, but in reality, most website visitors want to engage your website and just don’t know how. Adding simple assets to your site – Things like a newsletter sign-up modal, social-media sharing buttons, proactive chat boxes, and more! – can make all the difference in turning a casual visitor into a return customer.
Check out our extensive list of the best website engagement & chatbox tools of 2018! Don’t let another potential customer go unanswered. Don’t allow another social media interaction fall by the wayside. Start engaging your visitors today with these amazing applications!
Hello Bar attempts to convert visitors into customers by easily adding a call-to-action to your website. Focus on an end goal by choosing between collecting e-mails, getting phone calls, making announcements, and getting more social media traffic. You can also customize the style and specialize your audiences via targeting.
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UserVoice is a product roadmap prioritization software. Create an easy and trustworthy communication system with your customers by turning comments and feedback into actionable data. This software helps you listen to your market and create customer-centric products. Organize, prioritize, and utilize customer feedback like never before.
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Drift is a conversational marketing platform, marketing itself and the “first” of its kind. Attempting to move away from the old, antiquated way of marketing (filling out forms, sending e-mails, awaiting responses, etc.), Drift uses bots to chat with visitors, qualify their visits, and schedule conversational meetings with the right representatives.
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Continual.ly is an automated chatbox system aimed to get more qualified leads and convert visitors into customers. Using multiple-choice questions with individual responses, Continually’s chatbot system gathers all the information you need while responding to the client both professionally and with lightning speed.
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Intercom is a customer messaging platform that attempts to “build real relationships throughout the entire customer lifecycle.” This software helps keep track of all messages and subsequent data from visitors and customers from start to finish, generating usable and rich data which converts to fully-searchable FAQs and Help Guides.
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Typeform is a versatile data collection tool that turns automated surveying into a personalized conversation. Engage your audience by creating detailed questionnaires and surveys all written in your company’s unique voice. Don’t let another customer go unanswered!
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Funnel is a Customer Relationship Management (CRM) software. It creates contact forms, tracks all of your deals, sends proposals, and helps keep track of your customers. Funnel not only streamlines customer communications, but it also catalogs information for up-to-date job and customer profiles.
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HoverSignal uses interactive notifications that are proven to help convert casual visitors into customers and return visitors. There are several pre-made templates to choose from and multiple form types to create the perfect notification for your customers. HoverSignal even uses behavior automation to send out personalized messages at just the right time.
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Proof displays real-time customer activity notifications on your website and lets your existing customers sell for you. This powerful platform features live visitor count display info, visitor identification, customer journeys, custom timing, custom rules, language translation, and mobile optimization.
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OptinMonster is a powerful conversion optimization toolkit to grow your e-mail list and boost sales. Featured aspects of this conversion optimization and lead generation software include the ability to grow your e-ail list, increase page views, reduce cart abandonment, utilize targeted-website messages, increase sales conversion, and apply OptinMonster’s “Onsite Retargeting.”
Zendesk’s Website Chat Box aims to increase customer loyalty through proactive engagement and visitor-tracking. According to Zendesk, “customers are 3X more likely to make a purchase when you reach out with a chat.” This software allows agents to chat with multiple potential customers on all platforms and in all contact forms (e-mail, phone call, social media messaging, etc.) reducing response time.
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LiveChat is a clean and easy-to-use application designed to increase the efficiency of your customer communication interactions. This robust software features all kinds of customizable chat tools, e-commerce tools, ticketing systems, visitor and sales tracking, automation and canned responses, and more!
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Olark is a simple live chat system jam-packed with customization, reporting and engagement functionality. Features include real-time reporting, automated messages, unlimited conversations, searchable transcripts, real-time chats, and specialized “PowerUp” tools!
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Want to you see your own Website Engagement or Chat Box app featured in a list like this?
Submit your own software for a chance to get featured on CreativesFeed!
Also, be sure to check out our list of the 21 Best Social Media Mangement Tools of 2018!
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